Refund policy

Refunds:

At this time we do not offer refunds.

However, MW Creations is committed to providing quality products for you to enjoy in your home. We understand that purchasing something online that you would typically smell first is a little tricky. In the the event that you are not satisfied with your order, we would greatly appreciate the feedback and the opportunity to make it right. Please contact Melisa or Whitnie at m.wcreation22@gmail.com

Damages: 

We can assure you a lot of care and love goes into packaging your items, with that being said sometimes there are errors that can happen in transit that are out of our control. In the event that you receive a damaged candle please contact us within 72 hrs of the day your order was delivered with the following information: 

Clear picture of product damaged

Clear picture of the box condition

We will work together to resolve the issue in order to ensure customer satisfaction!